City Utilities

Notification is required to start or stop utility service. Your account may contain charges for water, sewer and/or stormwater, depending upon your service location. Please complete the start/stop service requests. Contact our office (253) 853-8251 with any questions. 

On-line Start Service Request

On-line Stop Service Request

Rental Properties & Billing Transfers

Billing transfer to the tenant or occupant is for the convenience of the property owner. This transfer does not relieve the owner of responsibility for payment should the tenant/occupant of the service address fail to pay for their charges. Collection of outstanding charges for vacated tenants is the responsibility of the owner. The owner of record will be a mailed a duplicate delinquent notice should the account become past due. All charges remain against the property. Failure to pay may result in discontinuation of service and/or a lien on the property.

Discontinuing Water Service Temporarily

Water service may be discontinued, and charges suspended, upon completion of the Owner Lock Off Request Form (PDF). No water and sewer charges will accrue as long as water remains off. Storm drainage charges (if applicable) are ongoing and will not be discontinued with water/sewer turn off. There is a $25 turn off fee for this service.

Senior Citizens and persons with disabilities may be eligible to receive a reduction of their water and sewer rates if they meet established income requirements. The City of Gig Harbor's income eligibility guidelines follow those of the Pierce County Property Tax Exemption Program. Download the Utility Rate Discount Application (PDF) or contact Utility Billing at (253) 853-8251 or email utilities@gigharborwa.gov for more information.

Interactive City Boundary Map

Access the interactive map here to confirm your service area provider.

Utility Payoff Requests

Requests for escrow estimated or final payoff amounts should be sent to utilities@gigharborwa.gov. Turn around time is typically 3 business days.

Meter Requests

Once connection fees have been paid and applicable permits issued a meter installation can be requested. Please send requests to utilities@gigharborwa.gov

Automatic Payments

Utility payments may be withdrawn automatically from your Checking Account. Please mail or return a completed Automatic Withdrawal Authorization Form (PDF) to initiate or you can click here Pay Utilities Online to register online.

Your automatic monthly payment will be taken on the 25th of the month in which your bill is due. If your most recent due date has already passed and you have a balance on your account, please make a payment now.  Your automatic payments will not begin until your next bill and will not include any past due amounts.